Facility Types and Sub-types
In order to maximise the benefits of Malaffi to all citizens and residents of the Emirate of Abu Dhabi, the DOH’s strategic priority is universal participation of all Healthcare Facilities and all patients. It is therefore a requirement that all DOH licensed healthcare facilities, except for a select few, are connected to Malaffi.
The deadline for all facilities with a DOH Active License to be connected to Malaffi has been closed. Facilities already holding DOH active licenses who are not Exempted or Excluded from connecting to Malaffi, and have not yet completed their connection to Malaffi will not be able to renew their DOH license, and facilities with agreements with Daman will not be able to submit claims until they complete their connection to Malaffi.
DOH Preliminary Licensed Facilities that are preparing to obtain a DOH Active License are expected to connect to Malaffi as part of the pre-requisites of obtaining the active license. It is recommended that a Preliminary licensed Facility contacts onboarding@malaffi.ae at least two months prior to the planned application date for an Active License, in order to start the connection process.
Facilities that are currently Exempted from connecting to Malaffi are Military, Police, Aviation, Universities and any other facility identified by Abu Dhabi Health Data Services (Malaffi) as sensitive or an exceptional category.
Below please find a high-level basic list of the initial requirements to start your onboarding/connection process:
- Complete an Accession Agreement and Facility Declaration (to be requested from onboarding@malaffi.ae)
- Pass the Malaffi Security Assessment (an excerpt of the DOH ADHICS survey)
- Have a HL7 capable EMR in place
- Have obtained an SDWAN connection (from Etisalat; NOC to be given by Malaffi)
| DOH License Type |
DOH License Sub-Type |
Required to Connect? |
| Ambulance Services |
NA |
No |
| Center |
- Dental |
Yes |
| |
- Medical |
Yes |
| |
- One Day Surgery |
Yes |
| |
- Primary Health Care |
Yes |
| |
* Sports club centers without physician can request exclusion |
| Clinic |
- General |
Yes |
| |
- Specialized |
Yes |
| |
- Dental |
Yes |
| |
- Medical |
Yes |
| |
- First Aid Post |
No |
| |
- School Clinic |
No |
| |
* Aviation and University Clinics can request exclusion |
| Diagnostic Center |
- Imaging and Laboratory |
Yes |
| |
- Medical Imaging |
Yes |
| |
- Medical Laboratory |
Yes |
| Dialysis Center |
NA |
Yes |
| Drug Store - Medical Store |
NA |
No |
| Fertilization Center (IVF) |
NA |
Yes |
| Hospital |
- General |
Yes |
| |
- Nursing Home |
Yes |
| |
- Rehabilitation |
Yes |
| |
- Specialized |
Yes |
| Medical Transportation |
NA |
No |
| Mobile Health Unit |
- Dental |
Yes |
| |
- Medical |
Yes |
| |
- Medical Diagnostic Imaging |
Yes |
| |
- Blood Bank |
No |
| |
- First Aid Post |
No |
| Pharmacy |
- In-Patient |
Yes |
| |
- Out-Patient |
Yes |
| Provision of Health Service |
- Home care services |
Yes |
| |
- All others that are non Home care services |
No |
| Rehabilitation |
- Audiometric Shop |
No |
| |
- Dietician |
No |
| |
- Prosthetic & Orthotics |
No |
| |
- Respiratory Therapy |
No |
| |
- Speech Therapy |
No |
| |
- Occupational Therapy |
No |
| |
- Psychology |
No |
| |
- Podiatrist |
No |
| |
- Physiotherapy |
No |
| |
- Optical Shop |
No |
| |
- Dental Laboratory |
No |
| Scientific Office |
NA |
No |
| Tele-Medicine Provider |
All |
Yes |
| Traditional Complementary and Alternative Medicine |
All |
No |
The DOH may modify the above list at any point of time, please continue to check this page for the latest updates.
To start your onboarding/connection process, to request an exemption, or for any other question regarding onboarding, please contact onboarding@malaffi.ae.